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NiceThreads Carpet Cleaning Townsville Social Distancing Covid19

Let’s All Work Together (Covid-19)

By | Carpet Cleaning, Hygiene, Nice Threads | 2 Comments

In light of recent events, we would be most appreciative of your assistance and co-operation in conducting operations as safely as possible.


Please allow our technician to move about your property freely without impinging on the required social distance of 1.5 metres. If at all possible, please vacate the property or stay outside during the cleaning process.

You may meet our technicians on site to arrange access, or pre-arrange a safe location for keys to be left in your absence.

If you have a driveway, please leave a spot clear for us if possible so that we may run hoses and equipment into your premises as efficiently as possible.

Please advise us if you are in a multi story building or somewhere our hoses may not reach. We can make arrangements to have portable equipment available.

Please ensure that any furry friends will not be able to access the cleaning areas throughout the process.


To reduce points of surface contact, please take note of the following:

Our technicians will work around all items of furniture. If you would like any items moved, please arrange to have this done prior to our arrival. If you are aged or infirm, please let us know and we can discuss how we may be able to assist.

Please prepare the area by removing larger debris such as rubbish, hair clips etc.
For areas with a significant dry soiling, please vacuum the area prior to our arrival.


Although all payments methods are still available, the preferred method of payment is bank transfer as it is completely contactless, secure and fee free.

Bank Deposit

Payment must either be received by us, or confirmation provided by you, prior to work commencing.

Bank Details
Bank: Suncorp
Account Name: Nice Threads
BSB: 484-799
Account #: 165 950 228
Reference: Your booking name or invoice number
Amount: $
(If the exact amount is not known until the day of service, you may still transfer on the day with confirmation being provided to your technician.)

Card Payments – Remote
Please provide us with your card number, expiry date and CVV and we can charge your card remotely. This is also contactless, but generates a 2.4% card fee.

Card Payments – In person
You can still make payments in person, however, social distancing rules must be observed and the card reader will be placed down for you to approach and use.

Please place cash payments in a clip-seal bag so we may treat it before handling.
Please have the correct amount – we appreciate your understanding that no change will be issued.


Now more than ever, we understand that things happen and unexpected cancellations may be necessary.

Cancellations or postponements will not incur any fee or penalty, so please keep us updated if any changes need to be made.

To ensure a streamline service to all customers, we would appreciate as much notice as possible.


If the following applies to any member of your household/workplace (or to any recent visitor) please let us know if you/they have:

  • Travelled internationally within the past 14 days
  • Are in voluntary or mandatory isolation
  • Have been feeling unwell
  • Have a suspected or confirmed case of Covid-19


If you would like to know more about how we are serving our Townsville community safely and effectively, please refer to this blog post:

“Life doesn’t get easier or more forgiving, we get stronger and more resilient.”
― Steve Maraboli, Life, the Truth, and Being Free

Coronavirus cleaning Townsville

Infection Control – Coronavirus/COVID-19

By | Carpet Cleaning, Hygiene, Nice Threads | No Comments

The current recommendation from the Department of Health is that:

‘Regular cleaning of your environment, at home, in your car and at work is essential.’

In light of the recent developments regarding Coronavirus/COVID-19, we have reviewed our policies and procedures with a strict focus on the  health, well-being and safety of our customers, our staff and ourselves.

Infection Control Training

To this end, one of the many steps we have taken is to complete the Australian Government Department of Health’s online training module on Coronavirus/COVID-19 Infection Control so that we can best serve our Townsville community safely and effectively.

We also encourage anyone working in sectors including health, education, aged care, disability or cleaning services to complete the online training as well. Here is the link:…/how-to-protect-yourself-and-the…

Coronavirus Cleaning Townsville

If you have any questions on how you can best clean your own home or work space, or which products to use, please don’t hesitate to ask us, we would love to provide free guidance.

If you would like to find out more about our professional soft or hard surface cleaning services to ensure you have a healthy home or work environment, feel free to view the list of services and pricing through the following link:

Vulnerable Townsville Community Members

We will stop at nothing to ensure that the vulnerable members of our local community are given the assistance that they need.

If you know of any not-for-profit, non-government or volunteer community agencies which have people who may be at risk or struggling, please reach out to us, we would love to help.


Laminate Floor Cleaning Townsville

Laminate Floor Cleaning – Quick 4-Step Guide to Save You From Disaster!

By | Home Inspo, Nice Threads | No Comments

If you want a timber look floor without the heavy cost of wood flooring, it’s hard to look past laminate flooring or floating floor boards. They’re so popular with the ever-increasing number of DIY enthusiasts as a low cost way to create a significant impact when doing a reno or flipping houses. But a word to the wise – if not cleaned properly, you will find yourself needing to pull them up, replace them and start all over again.

What are the DO’s and DON’Ts?

Understandably, people naturally use water when cleaning flooring surfaces, but the problem with laminate flooring is that water is its enemy! Moisture warps and weakens it.

Often the lamella is only 5mm thin and it has MDF backing. This is like chipboard so the slightest gap between planks, or unsealed edges, will cause it to swell, lift and buckle.

Even the innocent act of using a mop or squeegee can force moisture through the joins and is just asking for trouble! Like a Pantene commercial – it may not happen overnight, but it will happen! And sometimes it can go very wrong very quickly.


As professional floor cleaning specialists, we have attended a number of insurance claim jobs where home owners have found themselves in trouble from merely using a steam mop.

What can you do to care for your laminate flooring?

  1. Start by using a dust mop (think of a big, shaggy mop head, but rectangular in shape, with a long handle attached). Dust mops are made from microfibre material which attracts and holds on to dust particles.
  2. Once you’ve removed as much dry soiling as possible, apply a very light mist of floor cleaning product or metho.
  3. Dry mop the product to remove it, or if using metho, it will evaporate quickly.
  4. Be sure to attack small, manageable sections at a time.

Remember Rachel Hunter’s words of wisdom and don’t play cleaning roulette with your laminate floor – disaster may not happen overnight, but it WILL happen!

If you have any carpet cleaning or hard floor cleaning queries, or would just like some advice, feel free to contact our specialist team of technicians at Nice Threads Carpet Cleaning Townsville on 0404 494 114 or [email protected] We’re always happy to help!
Sustainability - Our Journey to a Greener Earth...

Sustainability – Our Journey to a Greener Earth

By | Carpet Cleaning, Nice Threads, Sustainability | No Comments

Have You Heard of Greenwashing?

Greenwashing is when a business or organisation spends more time and money claiming to be ‘green’ through advertising and marketing than actually doing anything to minimise their environmental impact.

We didn’t want to be greenwashers!!

So we made ourselves accountable. We made a concentrated effort to ensure that green practices actually overarch everything that happens in our daily work life. Here’s how…

  • We made ‘Eco Friendly’ timeslots so that when you are booking through our self-booking system, we highlight times which are ‘Eco Friendly’ and will result in lower fuel consumption for travel to your job.
  • We have developed a sophisticated stock management system which reduces wastage.
  • We repurpose any assets which may no longer suit their original intended purpose.
  • Wherever practicable we buy local to reduce the transport related impact on our carbon footprint (with the added benefit of supporting other local businesses like ourselves!).
  • We comply with all applicable laws, regulations and other environmentally oriented requirements.
  • Everyone in our team is encouraged and rewarded for innovative suggestions that lead to an improvement in sustainability.
  • We maintain a ‘less paper’ office and issue invoices and perform admin functions electronically.
  • For any paper that is used, we have a repurposing system to ensure that each and every piece is used to its full potential before ultimately being sent for recycling.
  • We request that business correspondence such as bank statements, invoices etc are received (and then stored) electronically.
  • Having cloud based systems means that we can work from anywhere, reducing the need for travel and providing an added benefit of a faster response time in all of our work.
  • We never rest on our laurels. We continually seek and encourage input as to how we may improve on our commitment to sustainability.
  • Our pièce de résistance, however, the development of which we are the most proud, is our all-encompassing ‘EVO-T’ green cleaning system.

Evo-T Sustainable Carpet Cleaning is a bipartite system that combines our behind the scenes sustainable practices together with a new cleaning technology that:

  • Is the most environmentally compliant compared to any other method
  • Does not create any toxic waste water
  • Consumes 90% less water than traditional methods
  • Is ultra-efficient in its cleaning capability
  • Uses machinery that is very quiet

We all leave a footprint on the Earth and operating a business means that we are creating an impact on a larger scale. We want to make sure it is a good impact.

So now we give you the choice, just ask us… Steam Clean or Green Clean?
Thank you for helping us on our journey to ensure that our planet will meet the needs of future generations. We hope you feel good about your contribution to making a greener Earth.

‘We do not inherit the Earth from our ancestors, we borrow it from our children’ – Native American Proverb

Nice Threads Carpet Cleaner Townsville how to remove dog wee from carpet

So your pet has peed on the carpet… What now?

By | Carpet Cleaning, Pet contamination, Rugs | No Comments

We all love our furry friends, but unfortunately they sometimes leave behind unwanted surprises. You try to clean as best you can, but an unpleasant odour remains…

What can you do?
Generally speaking, pet urine is a simple fix as long as you get to it straight away before any of it dries. When fresh it’s a simple matter of blotting up as much as possible with paper towel. Then apply your cleaning agent (making sure the product is appropriate for your fibre type), work it in gently, blot and then rinse with clean water and blot again.
If it dries and you have a yellow stain or an odour it’s beyond the area of DIY. You will need professional help and not just from any carpet cleaner.
Some cleaners may claim and may appear to have resolved the issue with a general clean and treatment with a ‘Urine Free’ product, however, if they don’t remove the source, or chemically modify it, the odour WILL return. Think of a smell in the fridge – you may be able to spray some vanilla fridge wipe and it will mask the odour, but unless you remove the source (rotting food) the odour returns.
You have a few choices in regards to the pet odour in your lounge, rug or carpet – put up with it, replace it, or go through what can sometimes be a lengthy elimination process.

Can it be fixed?
A lot will depend on the volume of urine and how far it soaked down past the fabric or carpet and into the foam or underlay and beyond. Or if it is has been trapped between tightly woven fibres of a rug for instance.
The problem with urine is that it is the Jekyll and Hyde of all stains. It goes on as a mild acid which is relatively harmless and if attended to quickly poses no real damage. However once it’s allowed to dry the rules change dramatically because it turns from a mild acid to a highly alkaline stain and that’s when the problems begin.
Dealing with it effectively without causing secondary problems depends on how quickly it’s attended to and what cleaning agents are used.
Due to the alkalinity and dwell time required to achieve a satisfactory result, there are risks to cleaning urine affected carpet, upholstery and rugs which may include but are not limited to fibre breakage, rippling and discoloration.

Will the odour go?
Can we eliminate the odour entirely or to an acceptable level? Well, the results of our treatment would be uncertain until we proceed through the process – pet odours can permeate not just the face and subsurface fibres which we treat, but the substrate and other absorbent surfaces used in the construction of your lounge or carpet, or the tightly woven fibre or backing of your rug. If the area has been significantly affected, then it may not be possible to completely eliminate the odour. Or subsequent treatment/s may be required. It may appear that the problem has been dealt with, but it can take multiple approaches to actually remove it.

Supermarket Carpet Cleaning and Stain Removal Products…
Using household products can cause further damage and reduce the effectiveness of some treatment processes. According to the manufacturers of urine treatment products, the enzymes will not work effectively if there are residual detergents etc mixed in with the urine deposit. It is important for us to know if you have attempted cleaning yourself because another step would need to be added to our process to remove as many residuals as possible before continuing with our usual treatment process.

Now that you’re armed with all the information, only you can answer the most important question – Put up with it, replace it, or clean it?

6 simple steps to happiness by Nice Threads Carpet Cleaning Townsville

By | Carpet Cleaning, Home Inspo, Nice Threads | No Comments

Do you want to get rid of bad energy? Follow our 6 simple steps to happiness.



The idea for this blog came after I received feedback from a customer who said:

‘After your guys did such a wonderful job professionally deep cleaning our carpets today, I immediately felt so much lighter and happier. This has given me the inspiration I need to get on to the rest of my projects! Thank you so much!’

It made me reflect on something that I have found to be very true – that any stagnant area of the home will eventually express itself in areas of your life.

Look around your house. Is your outer life experience mirroring your inner home experience?

Are you having ‘unpleasant’, ‘unsuccessful’ and ‘unlucky’ experiences?

Dirt and dust = stagnant and stuck.

Your house is like a sponge! Whatever takes place in your environment is absorbed into the walls, furniture, carpet, ceilings, and objects. These negative energies accumulate and are tucked away in places you can’t even see.


A good suggestion to get out of a rut is to use good old fashioned elbow grease. So it might be time to get to work!

Whenever we give our home a thorough cleaning, there is an automatic lifting of our spirits. We feel more at ease and relaxed. It is as if our home is smiling and saying thank you!

Feel good in your space, step into a new way of being. Renew your home. Purify. Then, fill it with a happy and healthy energy of excitement.

Just a couple of quick, easy things can make a huge difference! Here are some quick tips to get you out of your dirty rut and into a prosperous groove…


Open your windows and doors right up, turn on your fans and let the fresh air and sunshine fill your home. This is the best thing you can do to welcome new, fresh and flowing energy into your life.

In feng shui having a positive flow of energy (chi) is said to result in the positive flow of health, money and love.

Even just a few minutes of fresh air can push lingering negativity out the door. Feel the freshness coming inside!


Even if you can’t see negative energy, you can feel it. Have you ever visited someone else’s home and it just didn’t feel right? Or have you visited someone’s home and it felt light and positive and happy? Spending just a small part of your day cleaning, sorting and removing bad energy can really improve your life.

Vacuuming is my favourite thing – especially behind furniture. This is where energy can really get trapped.

Sometimes when vacuuming I find myself moving forward and back, forward and back, forward and back over the same space. If I check my vac bag I see an amazing amount of dirt, fur and debris. How could this be? The carpet didn’t even look that dirty! After I finish, I sometimes have the urge to re-vacuum and see if there’s anything left to pick up – and there is! From this simple act of vacuuming, I fully realised how much debris we become clueless to in our homes.

Most of the time, the reason we feel stuck in our lives is because we have this residual gunk handing around. It needs to be cleaned up to allow us to continue moving forward. If it hangs around too long, it will likely cause dis-ease in the forms of anxiety, frustration, depression, weight gain and general dissatisfaction.


To keep things fresh and flowing it’s important to clear out any unwanted clutter… and keep it that way.

Negative energy needs things to hang on to, so by keeping your home clutter free you’re not giving it a chance to hang around.

Don’t hold onto things you can no longer use. Either pack stuff up and put it away or throw it out. Put together a donation bag and get rid of the old, unwanted aspects of your life to create a free pathway of chi and energy into your life.


Once a year, or as needed, get your carpets, rugs, couches and mattresses STEAM cleaned.

Why steam? It’s hot and it’s water so it will clean REALLY well without hurting anything or leaving behind any kind of soapy residue.

Some people get their carpets cleaned or use grocery store carpet cleaning products and equipment only to find they need to do it again and again and again because the carpets get dirtier faster and faster and faster.

Why is this? It’s because of the soap-based cleaning products that stay behind in the fibres. And soap is sticky, right? That’s where all the dirt is coming from: it’s being attracted by all that soap that is left behind. Those rental machines can not sufficiently extract the residue because they operate under such low pressure compared to a professional truck-mounted machine.

Carpets, furniture and mattresses take the most abuse throughout the year and hold in more dust, grime and negative energy than other surfaces.  Professionally cleaning these items will make a significant shift in a room’s feel.


The bedroom area is really, really important! When we’re sleeping our subconscious is putting everything in perspective and reprogramming our life.

You actually spend a lot of time in the bedroom and when you sleep you are breathing in everything that’s in the room.

Make your bedroom your own little sanctuary of paradise and that’s what you will create.

  • Give the bed a good airing too and make a point to clean under the bed as well.
  • Wipe down the blinds and wash the curtains, bedsheets and blankets.
  • Have a good quality mattress if you can, but do make sure it is clean!
  • Vacuum, (yes, vacuum!) the mattress and flip it.
  • Have your mattress steam cleaned regularly as well. Mattresses are a haven for things like dead skin cells, dust, mites, pet mess, you name it. Just as with your carpets and other soft furnishings, a deep steam clean will welcome fresh, clean, organised thoughts and ideas.
  • Another good idea is to refresh your decor by changing out anything that you no longer absolutely love.

You will function so much better in your life when you sleep well. Create a dreamy space and watch miracles happen!


Bring nature inside and immediately feel the difference! Plants and flowers add colour, life, oxygen and positive energy to your home.

Put plants in your front entrance and kitchen for the best feng shui – this really welcomes new life. As well as indoor plants, think fragrant herbs and vibrant blooms. Your own yard will no doubt reveal some beautiful hidden gems that you can use.

Or you may also like to visit a florist and find a gorgeous bouquet which makes your heart sing (we love Otto’s Fresh Flower Market!).

A clean house is a happy house, so now that you’ve rejuvenated your home with some elbow grease and feng shui, just sit back in delight and watch your dreams come true.

Nice Threads Blog

Jute Rugs – Things You Should Know

By | Nice Threads, Rugs | No Comments

They are a beautiful addition to modern home furnishings, they’re made from biodegradable plant material, and you can pick them up for a very reasonable price from Kmart, Spotlight, Big W, Adairs or nearly any carpet or rug store.

Jute rugs sound perfect right? Well they can be, as long as you know their limitations.

When Jute Gets Wet…
When wet, jute will release oils of brown and yellow colouring. This ‘cellulose browning’ will transfer to and stain items it comes into contact with. So if your jute rug has become wet, move it away from carpet, clothes or other items which may become affected. Jute will require assisted drying as it is highly absorbent and susceptible to mildew.

Being highly absorbent, it is not advisable to have toilet training pets or children around jute rugs. Unless you plan to replace them (the rugs, not your pets and children of course!) Jute will hold onto odours that embed deep inside the structure of the fibre and may not be removed despite multiple cleaning attempts.

Jute is Flammable
Being made from plant material, jute is actually quite flammable. You will need to take precautions that there is no nearby ignition source in your home. Important to consider, especially as jute rugs are a popular addition to children’s rooms.

Rug Cleaning
You already know the issues that can arise from wetting jute, so as you could imagine, cleaning it can be quite a challenge. Aside from the propensity for browning, and the need for assisted drying, jute will not tolerate highly alkaline rug cleaning products – these will cause irreparable damage to the jute fibres. DIY rug cleaning should not be considered with a jute rug.

Jute will actually dry rot over time. Being made from naturally occurring, biodegradable plant material, jute will become brittle over time and eventually rot. This will occur a lot quicker if it is affected by spills or stains.
We hope you found this article useful. If you have any questions related to rug cleaning, carpet cleaning, leather cleaning or tile cleaning please do not hesitate to contact us.

Nice Threads Carpet Cleaning Townsville
[email protected]
0404 494 114

Nice Threads

DIY Carpet Cleaning – 9 Great Tips from a Pro

By | Carpet Cleaning, Nice Threads | No Comments

If you are looking at DIY carpet cleaning, here are some of our tips.

You can rent a steam cleaner from a supermarket, Bunnings or a vacuum shop. If you pick up the machine late in the day, some places may let you keep the machine until the next day – it won’t hurt to ask. You will be looking at around $60-$120 but remember the detergent costs are additional to the rental fee.

Or, you may prefer to buy a carpet shampooer – plan to spend $100 to $1000 or more. The more expensive models may have more powerful water jets and suction, and some have a heating element to keep the water hot which will produce a better result. Do your research first – the reviews on these machines are mixed, and some are prone to breakdowns.
Most rental machines weigh more, hold more water (meaning less of those annoying refills), keep the water hotter, and come with a wider wand than purchased domestic models. This makes them more user-friendly on larger, high-traffic areas. You will find that the purchased domestic carpet cleaning models are usually smaller, more portable, easier to store and to carry up and down stairs. Some say they find these models more suitable for spot cleaning than for cleaning whole rooms.

Whether you rent or buy, you want to avoid damaging your carpets and to make your carpet cleaning last longer, so here are our tips.

Clean the carpet before it gets really dirty
How often you need carpet cleaning depends on the type of traffic and soiling you have. If you wait until they are very dirty, carpet & upholstery cleaning will be much more difficult, take much longer and cost more.

Vacuum well before and after cleaning
Vacuum beforehand to remove large particles and dry soil. Vacuum again after carpet cleaning when the carpet is completely dry to pick up soil that could wick to the surface during drying.

Pretreat heavy soiling and high-traffic areas
Mix a drop of detergent with hot water in a spray bottle and lightly mist the dirtiest areas. Let sit 5 to 10 minutes before starting the general cleaning.

Remove or elevate furniture
If your furniture is too heavy to move, tear some al-foil squares and put them under/around the legs to prevent rust from metal casters or stains from paint and other finishes from transferring to damp carpet. This will also prevent mould and bacteria growth from the moisture being trapped in the carpet under the furniture, unable to dry.

Don’t over-wet the carpet
DIY machines put a lot of moisture into the carpet, and most don’t have strong enough suction to extract it thoroughly. Make only one pass with the detergent and water solution, then make two or three drying passes with the water off.

Let it dry thoroughly
Wet carpet is a perfect environment for mould and mildew. After you clean your carpets, open the windows, use fans and a dehumidifier, and put the airconditioner on to remove excess moisture from the air. This is especially necessary in our humid environment.

Split the cost
Perhaps you know someone that may also be looking at renting a carpet cleaner. Ask friends or family if they would like to share the rental fee. Do all your prep work ahead of time and be ready to make the most of your time with the equipment.

Get a Quote
Depending on what you are looking to clean, sometimes the cost of having a certified professional cleaner complete the job is quite comparable. Get a quote to help you weigh up your options, and ask the professional carpet cleaner for advice specific to your needs.

Know Your Limitations
We offer this information to help you minimise the risk of damage when undertaking DIY carpet cleaning, and to make the most of your DIY carpet cleaning experience. No liability can be accepted for damage caused to carpet or upholstery by a DIY operator. What shouldn’t you do? It is not advisable to approach natural fibres such as wool, silk, jute etc as these may be particularly prone to damage from an untrained operator. Also, if you are dealing with stains, be aware that specialist products and techniques may be required. A rented or domestic carpet cleaner may not improve the appearance of stains and could in fact cause them to spread.

If you have any further questions we are always happy to help.
Nice Threads Carpet Cleaning Townsville
[email protected]
0404 494 114